AMERICAN BILLET AND GAMEROOM
Terms and Conditions

 

 

 

 

 

 

 

TERMS AND CONDITIONS OF SALE:

ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCT IMAGES ON THE WEBSITE MAY ALSO VARY TO ACTUAL PRODUCT RECEIVED DUE TO DYE LOT OR MINOR DESIGN CHANGES.

 

DAMAGED AND LOST ITEMS:

ABG CANNOT ASSUME RESPONSIBILITY FOR LOST OR DAMAGED PRODUCT. A CLAIM MUST BE FILED IMMEDIATELY WITH THE CARRIER, AND YOU MUST CONTACT OUR CUSTOMER SERVICE DEPARTMENT WITHIN 48 HOURS 714-944-8968. WE WILL GUIDE YOU THROUGH THE CLAIM AND REPLACEMENT PROCEEDURES.

 

REFUSED SHIPMENTS:

THE CUSTOMER IS LIABLE FOR FREIGHT CHARGES BOTH WAYS IF ORDER IS REFUSED. A 20% RESTOCKING FEE WILL BE ASSESSED.

 

SPECIAL AND CUSTOM ORDERS:

CUSTOM BUILT OR SPECIAL ORDER (ITEMS NOT NORMALLY STOCKED) ITEMS CANNOT BE RETURNED, DEPOSIT WILL NOT BE REFUNDED. THESE PRODUCTS ARE BUILT TO CUSTOMER SPECIFICATIONS AND ARE UNABLE TO BE RE-INVENTORIED.

 

RETURNS:

A RETURN GOODS AUTHORIZATION NUMBER (RGA#) MUST BE OBTAINED FROM ABG FOR ALL RETURNS. THE RGA NUMBER IS VALID FOR 30 DAYS FROM DATE ISSUED. CUSTOMER PAYS ALL RETURN FREIGHT CHARGES. AN RGA DOES NOT GUARANTY A REPLACEMENT OR REFUND, ABG WILL INSPECT MERCHANDISE UPON ITS ARRIVAL AND ISSUE CREDIT IF A CREDIT IS DUE. ALL PRODUCT MUST BE RETURNED TO OUR FACILITY BEFORE ANY CREDIT CAN BE ISSUED BY THE MERCHANT BANK OR ABG. MERCHANDISE CANNOT BE RETURNED IF SPECIAL ORDERED, CUSTOM BUILT, A CLOSE-OUT ITEM, BEEN INSTALLED, PAINTED OR ALTERED IN ANY WAY. FREIGHT CHARGES WILL ONLY BE REFUNDED AS A RESULT OF OUR ERROR.

 

WHEN AN RGA IS ISSUED, PRODUCT MUST BE RETURNED TO ABG FREIGHT PREPAID. MAKE SURE TO INCLUDE A COPY OF ORIGINAL INVOICE AND ALL CONTACT / ADDRESS INFORMATION. ABG DOES NOT ACCEPT MERCHANDISE RETURNED C.O.D.

 

WARRANTIES:

ALL OUR PRODUCTS ARE COVERED BY ORIGINAL MANUFACTURE WARRANTIES. THESE WARRANTIES ARE AVAILABLE FOR VIEWING ON THE MANUFACTURES INDIVIDUAL WEBSITES. ALL CHROME FINISHED PRODUCTS HAVE A LIMITED WARRANTY. ANY ALTERATIONS OR ABUSE WILL VOID WARRANTY CLAIM.

 

 

 

 

 

BREA, CA. 92821

 

abgaccess@hotmail.com

PH 714-944-8968  FAX 714-993-3019